Privacy & Cookies Policy

Last updated: 2 July 2026

At By Me For You, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (https://www.bymeforyou.co.uk), purchase products as a guest, or use our contact form.

Our practices comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

The data controller responsible for your personal information is:

  • Company Name: By Me For You
  • Address: 15 Bracken Drive, CV22 6SL, Rugby, United Kingdom
  • Email: anita_kaczmarek@onet.eu

2. Information We Collect and How We Use It

We do not require you to create an account to use our website. We only collect the minimal amount of data necessary to process your transactions and handle your inquiries.

A. When You Make a Purchase (Guest Checkout)

When you buy from our shop, we collect:

  • First name and last name
  • Delivery address and billing address
  • Email address
  • Phone number
  • Purpose: To process your order, deliver your products, send order confirmations, and notify you of shipping updates.
  • Lawful Basis under UK GDPR: Performance of a Contract – this information is strictly necessary to fulfill your order and send the items to you.

B. When You Use Our Contact Form

If you reach out to us via our website’s contact form, we collect:

  • Your name
  • Your email address
  • Any information you choose to include in your message
  • Purpose: To respond to your questions, support requests, or inquiries.
  • Lawful Basis under UK GDPR: Legitimate Interests – it is in our legitimate business interest to provide efficient customer support and respond to your messages.

C. Automatically Collected Data (Usage Data)

When you browse our website, certain technical information is collected automatically, such as your IP address, browser type, operating system, pages visited, and the date/time of your visit. This data is pseudonymous and helps us maintain website security and analyze general traffic trends.

3. Payment Processing

All payments are handled securely through trusted third-party payment processors (e.g., Stripe, PayPal). By Me For You does not store, see, or have access to your credit/debit card numbers or payment credentials. Your payment details are encrypted and processed directly by the payment provider in accordance with their own strict privacy policies.

4. Data Sharing and Third Parties

We never sell your data. We only share your personal information with trusted service providers who help us run our business:

  • Delivery & Postal Services: (e.g., Royal Mail, DPD) to physically ship and deliver your order.
  • Hosting & Website Providers: To securely store our website data and ensure the platform runs correctly.
  • Payment Gateways: As mentioned above, to securely process your checkout transaction.

All our partners are contractually required to keep your data secure and use it solely for the purpose of providing their services to us.

5. Data Retention

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for.

  • Order details: We retain transactional data for up to 6 years following the end of the tax year to comply with UK financial, tax, and legal obligations.
  • Contact inquiries: Correspondence is kept for as long as needed to fully resolve your query and is periodically deleted.

6. Your Rights Under UK GDPR

As a resident of the UK, you have powerful rights regarding your personal data. You can request to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete data.
  • Delete your personal data (the “right to be forgotten”), subject to our legal tax retention duties.
  • Object or restrict our processing of your data.

To exercise any of these rights, please contact us at anita_kaczmarek@onet.eu. We will respond to your request within one month.

You also have the right to lodge a complaint at any time with the UK’s supervisory authority for data protection, the Information Commissioner’s Office (ICO) (www.ico.org.uk).

7. Cookies Policy

Our website uses cookies to improve your browsing experience, remember the items in your shopping basket, and understand how visitors interact with our site.

We use the following types of cookies:

  1. Strictly Necessary Cookies: Essential for the basic operation of the shop. They allow you to browse the site, add items to your cart, and move through the guest checkout safely. These do not require user consent.
  2. Performance & Analytics Cookies: (e.g., Google Analytics) These help us see anonymous data about how many people visit the site and which pages are most popular. These are only activated if you grant consent via our cookie banner.

Managing Cookies:

You can choose to accept or decline cookies through the pop-up banner on our website, or by adjusting your web browser settings to block cookies entirely. Note that disabling essential cookies may stop the shopping cart functionality from working correctly.

8. Contact Us

If you have any questions or concerns regarding this Privacy & Cookies Policy, please get in touch:

By visiting our contact page: https://www.bymeforyou.co.uk/contact/

By email: anita_kaczmarek@onet.eu

Terms and Conditions

Last updated: 2 July 2026

Please read these Terms and Conditions carefully before using our website and purchasing our goods. By accessing or using our website (https://www.bymeforyou.co.uk), you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the service.

1. Definitions and Company Info

  • The Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to By Me For You, 15 Bracken Drive, CV22 6SL, Rugby, United Kingdom.
  • Goods refers to the physical items offered for sale on our Website (e.g., face care, body care, and candles).
  • Orders means a request by You to purchase Goods from Us.
  • You means the individual accessing the Website or placing an order as a guest.

2. Placing Orders (Guest Checkout)

By placing an Order through our Website, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.

When purchasing as a guest, you must provide true, accurate, and complete information, including your full name, shipping address, billing address, email, and phone number. By submitting this information, you grant us the right to share it with our third-party payment processors solely to complete your order.

3. Order Acceptance and Cancellation

We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to:

  • Goods availability or stock shortages
  • Errors in the product description or pricing
  • Errors in your order information
  • Suspicion of fraud or unauthorized transactions

In the event of a cancellation after payment has been processed, we will issue a full refund to your original payment method immediately.

4. Prices and Payments

  • Pricing: All prices listed on the website are subject to change without prior notice before an order is placed. Once an order is accepted, the price is locked, unless delivery costs drastically change due to external factors beyond our control (in which case, you have the right to cancel).
  • Payment Methods: We accept secure online payments via credit/debit cards (Visa, MasterCard, American Express) and online payment providers (such as PayPal or Stripe).
  • Security: Payment authorization is processed directly by your card issuer. We do not store or see your financial details. If authorization is declined, we cannot be held responsible for any delay or non-delivery.

5. Your Return and Cancellation Rights (UK Consumer Law)

In accordance with UK Consumer Contracts Regulations, you have the right to change your mind and cancel your order within 14 days from the day you receive your Goods.

  • Condition of Returns: To receive a full refund, Goods must be returned to us unused, unsealed, and in the exact same condition as you received them, including all original packaging, wraps, and documentation.
  • Exceptions to Returns: You cannot return or cancel orders for:
    • Goods made to your personal specifications or clearly personalized.
    • Goods which are not suitable for return due to health protection or hygiene reasons, if they have been unsealed or opened after delivery (such as skincare products).
  • Refunds: We will process your reimbursement no later than 14 days from the day we receive the returned Goods back. We will use the same payment method you used, and you will not incur any fees for the refund.

6. Intellectual Property

The Website and its original content, product photographs, branding, logo designs, and descriptions are the exclusive property of By Me For You. You may not copy, reproduce, or use any of our trademarks, images, or content without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by UK law, By Me For You shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or the purchase of our goods. Our total liability to you for any claim arising out of an order is strictly limited to the amount you actually paid for that specific purchase.

8. Governing Law and Disputes

These Terms and Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of the United Kingdom.

If you have any concerns or disputes regarding our products or service, you agree to first contact us informally so we can attempt to resolve the issue directly with you.

9. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will post the updated terms on this page with a new “Last updated” date. By continuing to browse or purchase from our shop after changes become effective, you agree to the new terms.

10. Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

Cookies Policy

Last updated: 2 July 2026

This Cookies Policy explains what Cookies are and how We use them on our website. You should read this policy so You can understand what type of cookies We use, the information We collect using Cookies, and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You (such as order details provided during guest checkout) may be linked to the information stored in and obtained from Cookies. For further information on how We use, store, and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, or financial data in the Cookies We use.

1. Definitions

  • The Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to By Me For You, 15 Bracken Drive, CV22 6SL, Rugby, United Kingdom.
  • Cookies means small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history and shopping preferences on that website.
  • Website refers to By Me For You, accessible from https://www.bymeforyou.co.uk.
  • You means the individual accessing or using the Website.

2. How We Use Cookies

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both session and persistent Cookies for the following purposes:

A. Necessary / Essential Cookies

  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These Cookies are strictly essential to provide you with the services available through our Website and to enable you to use its core features. They allow our WooCommerce shop to remember the products you have added to your shopping basket while you browse different pages, and ensure you can navigate safely through the guest checkout process. Without these cookies, the shop functionality cannot be provided.

B. Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies simply identify if visitors have accepted or customized the use of cookies via our website’s cookie consent banner.

C. Functionality Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies allow our website to remember choices you make when browsing (such as your language preference or currency settings) to provide you with a more personalized experience and prevent you from having to re-enter your preferences every time.

3. Your Choices Regarding Cookies

We respect your privacy. Apart from strictly necessary cookies required to run the online shop, cookies will only be placed on your device with your active consent via our cookie banner.

If you prefer to avoid or delete the use of Cookies entirely, you can do so by adjusting your web browser settings to refuse cookies or delete existing ones.

Please note that if you do not accept or if you block our essential cookies, you will experience inconveniences while using the website – for example, the shopping cart may not remember your items, and you may not be able to complete a purchase successfully.

To manage or delete cookies in your specific web browser, please visit the official help pages:

4. Contact Us

If you have any questions about this Cookies Policy, you can contact us: